Lg Ku970 Usb Driver
Connect your phone to PC by using the bundled USB Cable
step 4
Click Start Updating within the LG Mobile Support Tool to begin.
If your phone needs to upgrade, the Start Updating button will be enable.
Trouble shooting Guide
The phone software upgrade stopped before completion.
1. Don t close the update tool, disconnect the cable and reconnect it. And check the USB Driver connection on your PC.
After that, please restart the update.
2. Otherwise, please select Customer Support – Recovery Phone in LG MOBILE SUPPORT TOOL.
Then, you can start to recover your phone.
PC Sync
To synchronize your phone with your PC via a USB cable, you need to install the LG PC Suite program on your PC.
Download and run the file PC Sync
PC REQUIREMENTS FOR LG MOBILE SUPPORT TOOL
PC requirements for LG Mobile Support Tool
1GHz or higher Pentium-compatible processor
At least 512MB of RAM memory
Windows 2000 SP4 or later or Windows XP SP1 or SP2, Windows Vista, Windows 7
Administration rights on the PC for software installation
High-speed Internet connection.
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Return Policy/Warranty
Return Policy:
If, for any reason, you are dissatisfied with your purchase, you can return it to Mengtor within 45 days of purchase date subject to conditions below.
Disclaimer
Mengtor will not be responsible for any consequential or incidental damage resulting from the sale, use, or transit of any merchandise purchased from us. Mengtor liability is limited to the monetary value of the merchandise only.
It is the customer s responsibility to test all parts that have been ordered once merchandise has been received; Mengtor will not issue any store credit to an account after 45 days from the purchase date. If conditions are not met, Mengtor reserves the right to refuse credit for the returning merchandise.
Returns
All Mengtor parts honor a 45-day warranty, ONLY.
Once you submit the RMA request form, you must ship out the return parts to the RMA department within 7 days upon submission, NO exception, or it will not be accepted.
Steps to follow for return of goods:
Log on to Mengtor.com
Click on Return of Goods located on left-hand side
Selec t order number
Selec t items to be return
Indicate the quantity and reason for return
Click on RMA request
Print RMA form with the RMA number and attach with items
Ship to RMA department located in Las Vegas, NV
Refunds Credits
Once we receive and inspect the product we will credit your account. Please allow 5-7 days for a credit to appear on your account from time of shipping to RMA department, to Mengtor receiving package. Mengtor, as the distributor, is not responsible for shipping cost for defective parts.
All returns must be in original packaging including film on LCD and Digitizer along with the warranty seal, otherwise warranty on the part will be considered void.
All items purchased with Mengtor receive a warranty stamp, any and all items received without such stamp, will not be credited.
Use by a third party will void warranty.
Any packages without an RMA number will not be processed
If you return parts that were not purchased from mengtor.com, but from another vendor, we will not be responsible for the shipping costs if you want the products returned.
Multiple RMAs in a package will be accepted, multiple accounts in a package will not be processed.
All return shipping is at the sole responsibility of the buyer, we do not refund return shipping.
Mengtor WILL NOT provide any shipping to customers to return defective parts back
Mengtor will ONLY give store CREDIT and NOT a refund to any return items, NO EXCHANGE OR REFUND will be granted. In the exception of a refund, it will only be issued to a customer who will no longer be ordering from Mengtor there and after.
Claims:
Reports for missing items or items damaged in transit must be received through Customer Service within the same business day of receipt of merchandise.
Mengtor is not liable for any missing parcels and packages. We do not guarantee the full reimbursement of monetary value for lost items. Influences on decision for actions taken will solely depend on policies and regulations given by shipping carrier; policies and regulations vary between carriers. Mengtor is not responsible for carrier delays that are out of our control. Any and all monetary reimbursements will be issued to customer as store credit.
Steps to follow for damaged product:
Call Customer service immediately after receiving damaged and/or visibly harmed items. Including suspicion of damage due to visibly harmed packages before opening
Email info mengtor.com containing account user name, order number and photo displaying outside parcel alongside damaged item with original product packaging.
Once Mengtor is notified of incident, allow 1-3 business operating hours for response.
Registration:
In order to identify who you are, we suggest that you register and log-in when you visit our site. This allows us to provide you with your Order Status and other information that is uniquely yours.
Orders
5-Hour Lock
After order has been placed, there is a 5-hour window to pay for parts. If unpaid after the 5-hour window, order will be considered locked and cannot be processed.
A duplicate order must be placed and paid for instead.
Add-Ons
Add-Ons must be placed and called in to Customer Service within 15 minutes of payment for original order. NO EXCEPTIONS.
Add-Ons will not be added to original orders that have received a tracking number.
All Add-Ons must be called in to Customer Service.
Privacy Policy
Mengtor respects your privacy. We will not share or use your mobile number for any other purpose. We reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property. When you complete forms online or otherwise provide us information in connection with the Service, you agree to provide accurate, complete and true information. If we, in our sole discretion, believe that any such information is untrue, inaccurate or incomplete, we may refuse you access to the Service.
Changes to Privacy Policy:
By visiting our site you consent to our collection and use of your information as described in the policy. We reserve the right to modify this privacy policy and related business practices at any time by posting updated text on this site.
Terms and Conditions:
Access to and uses of this site are subject to the following terms and conditions and all applicable laws. Please review these terms and conditions on a periodic basis, as they are subject to modification, alteration, or update at any time and at the sole discretion of Mengtor. If you do not agree to any term or condition, you should not use this site.
Customer Service.
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